1. AGREEMENT TO TERMS

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By accessing, browsing, or using this Site in any manner, including but not limited to visiting, purchasing, or contributing content or other materials, you (“User”, “you”, “your”) agree to be bound by these Terms of Use (“Terms”) as well as any other policies referenced herein, including but not limited to our Privacy Policy, Refund Policy, and any guidelines, rules, or disclaimers posted on the Site.

If you do not agree to these Terms, you must immediately discontinue use of the Site and refrain from purchasing any product or service offered herein.

 

2. ELIGIBILITY & LEGAL CAPACITY

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2.1 You represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction, and have the full legal capacity to enter into and comply with these Terms.

2.2 Use of this Site by persons under the age of 18 is strictly prohibited. Parents or guardians who permit minors to access the Site shall be fully responsible for such use.

2.3 The Company reserves the right to deny access, suspend accounts, or refuse services at its sole discretion if eligibility criteria are not met.

 

3. PRODUCTS AND SERVICES

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3.1 Vianutra Global provides nutraceutical, dietary, and wellness supplements (“Products”), intended for personal use and not for resale unless expressly authorized in writing.

3.2 All Products are manufactured in compliance with applicable Indian regulations, including FSSAI standards, but are not intended to diagnose, treat, cure, or prevent any medical condition.

3.3 The information provided on the Site, including but not limited to product descriptions, blogs, and testimonials, is for educational and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

3.4 The Company reserves the right to modify, discontinue, or withdraw any Product or service at any time without prior notice.

 

4. ORDERING, PRICING & PAYMENT

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4.1 By placing an order, you agree to provide accurate, complete, and current information regarding billing, shipping, and payment.

4.2 Prices displayed are in Indian Rupees (INR) unless otherwise stated and are subject to change without notice. Taxes, duties, and shipping charges may apply.

4.3 Payment must be made in full at the time of ordering via the payment gateways integrated on the Site. By providing payment details, you represent and warrant that you are authorized to use the payment method.

4.4 The Company reserves the right to cancel orders due to fraud, misrepresentation, product unavailability, pricing errors, or suspected violation of these Terms.

 

5. SHIPPING & DELIVERY

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5.1 The Company will make commercially reasonable efforts to ship orders within the timelines specified. However, all shipping and delivery dates are estimates only.

5.2 Risk of loss and title for Products pass to you upon delivery by the carrier. The Company shall not be liable for delays caused by courier partners, customs, or circumstances beyond its reasonable control.

5.3 International shipments may be subject to import duties, customs, or local regulations. The User is solely responsible for compliance with such requirements.

 

6. RETURNS, REFUNDS & CANCELLATIONS

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6.1 Products may be eligible for return within [7–14] business days of delivery, provided they are unopened, unused, and in original packaging.

6.2 Refunds shall be made in accordance with our Refund Policy, available on the Site. Processing times may vary depending on payment method.

6.3 The Company reserves the right to refuse refunds for Products that are tampered with, partially used, or not returned in original condition.

6.4 Cancellation requests must be made prior to dispatch. Once shipped, orders cannot be cancelled.

 

7. USER RESPONSIBILITIES

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By using the Site, you agree that you shall not:

• Use the Site for unlawful, fraudulent, or malicious purposes;

• Misrepresent your identity or provide false information;

• Infringe upon the intellectual property rights of the Company or third parties;

• Attempt to interfere with the Site’s functionality, including through viruses, bots, or unauthorized access;

• Resell or commercially exploit Products without written authorization.

 

8. INTELLECTUAL PROPERTY

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8.1 All intellectual property rights in the Site, including but not limited to text, graphics, logos, product descriptions, photographs, videos, software, and trademarks (“Content”), are owned by or licensed to the Company.

8.2 You may not copy, reproduce, distribute, transmit, display, or create derivative works from such Content without prior written consent from the Company.

8.3 Unauthorized use of the Company’s Content constitutes infringement and may result in civil and/or criminal penalties under applicable law.

 

9. HEALTH DISCLAIMER

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9.1 The Products are nutraceutical supplements and are not substitutes for a balanced diet or prescribed medication.

9.2 The Company makes no representation or warranty regarding the suitability of any Product for your particular health condition. Results may vary depending on individual physiology.

9.3 Always consult a physician or qualified healthcare provider before beginning any supplement regimen, particularly if you are pregnant, nursing, on medication, or have existing health conditions.

9.4 The Company disclaims any liability for misuse of Products or reliance on Site content as medical advice.

 

10. DISCLAIMERS OF WARRANTY

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10.1 The Site, Products, and Content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

10.2 To the fullest extent permitted by law, the Company disclaims all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose;

• Accuracy, reliability, or completeness of Content;

• Non-infringement of intellectual property rights.

10.3 The Company does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

 

11. LIMITATION OF LIABILITY

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11.1 To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

• Use of or inability to use the Site or Products;

• Unauthorized access to your data or transmissions;

• Reliance on information provided on the Site.

11.2 The Company’s maximum aggregate liability shall not exceed the purchase price paid for the specific Product giving rise to the claim.

 

12. INDEMNIFICATION

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You agree to indemnify, defend, and hold harmless Vianutra Global, its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, costs, or expenses (including legal fees) arising out of your:

• Violation of these Terms;

• Misuse of Products;

• Infringement of intellectual property or other rights.

 

13. THIRD-PARTY LINKS & SERVICES

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The Site may contain links to third-party websites or services. These are provided for convenience only, and the Company is not responsible for the availability, accuracy, or practices of such third parties. Accessing such links is at your own risk.

 

14. PRIVACY & DATA SECURITY

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Your use of the Site is also governed by our Privacy Policy, which describes how we collect, process, and safeguard your personal information in accordance with applicable laws, including the Indian Information Technology Act, 2000, and, where applicable, GDPR.

 

15. TERMINATION

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The Company reserves the right to suspend or terminate your access to the Site, with or without notice, for violation of these Terms or for any reason deemed appropriate at the Company’s sole discretion.

 

16. GOVERNING LAW & DISPUTE RESOLUTION

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16.1 These Terms shall be governed by and construed under the laws of India.

16.2 Any disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

16.3 In the event of a dispute, you agree first to attempt resolution through good-faith negotiation. If unresolved, disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, with proceedings conducted in Mumbai in English.

 

17. FORCE MAJEURE

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The Company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, strikes, labor disputes, governmental actions, pandemics, or interruptions in telecommunications.

 

18. SEVERABILITY

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If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

19. ENTIRE AGREEMENT

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These Terms, together with our Privacy Policy, Refund Policy, and any other legal notices published on the Site, constitute the entire agreement between you and the Company regarding your use of the Site and supersede any prior agreements.

 

20. MODIFICATIONS

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The Company reserves the right to amend, update, or modify these Terms at any time, with such changes taking effect immediately upon posting on the Site. Continued use of the Site following changes constitutes acceptance of the revised Terms.

 

21. CONTACT INFORMATION

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For questions regarding these Terms, please contact:

VIANUTRA Global
Email: vianutraglobal@gmail.com